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Knowledge Base&FAQ
why does my portable HDD drive fail to be recognized by my tablet pc ?
The tablet support read 1TB HDD Driver maximum,download PARAGON NTFS.apk to read HDD driver …
How can I connect USB drive to tablet pc with OTG ?
Use OTG Cable, plug U-disk to the female interface of OTG cable, open the file explorer in tablet ,choose path of USB disk to check the file …
Can you tell me why my tablet pc shows “system memory running out“, after I installed just 3 small apps ?
Go to setting-apps, check the internal storage, it will show RAM used and free RAM …
Why is the screen blinking after firmware update ?
Normally the reason is the firmware is not match the panel display. choose right firmware to upgrade again …
How can I reset my tablet pc when the system is dead ?
Press the power key consistently around 10 seconds, it will be forced to reboot …
Why does my 7 inch tablet pc have one audio mono ?
mono speaker is designed for entry-level cheap tablet …
Why do I get informed that Bluetooth is not supported for my tablet pc order ?
The solution company remove the Bluetooth function to cost down. It can change to SDIO WiFi+BT Module …
Why do Rockchip and Allwinner fail to make GPS tablet pc with good performance ?
The chipset maker has no experience in GPS field and it is BP+AP mode. MTK solution is system-on-chip with GPS,3G,Bluetooth,WiFi in CPU all-in-one to make it works well …
Why does metallic housing affect wireless signals including WiFi and Cellular ?
The metallic material block and divert the wifi/3g signal …
Is quadcore RK3188 a mulit-thread processor ?
Yes, it support run multi-thread and show four windows in the same time …
Why is the verified clock speed lower than rated for most of tablet pc processors ?
It just like sprint and marathon. The rated clock speed is always based on short-time over-clock performance. The actual clock speed is lower and more stable for long-time working …
What‘s the minimum hardware requirements for running android games smoothly ?(dualcore, Mali 400 dualcore GPU )
normal 3D game (game package size smaller than 50MB) can run smoothly on dual core and single core 1.2Ghz CPU,512RAM . For large game with 1GB Data and FPS above 30 , it should be at least 1G RAM, Dual Mali 400 GPU …
Too low volume for speakers
Check the volume setting …
can not load into android O/S while display android boot logo only ?
1.Press reset hole to check if works. 2. If can not work, please upgrade the firmware …
Why can not the HDMI output work?
Check the HDMI cable plug-in tight, If you use amlogic tablet, please go to setting-HDMI-choose open HDMI …
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